Sole Stop Reviews
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Sole Stop Customer’s Q&A
Sole Stop FAQs
How can I order from Solestop.com
To order from Solestop.com, you would typically browse the site, select your desired items, and add them to your cart. Once you're ready to checkout, you would proceed to the checkout page, enter your shipping information, and choose your preferred payment method. After your order has been successfully placed, you will receive an email confirmation. Once your order has been fulfilled, you will receive another email with a proper tracking number for your order. Please note that delivery times may vary depending on location. If you choose in-store pickup, you will receive an email notification indicating that your order is ready for pick-up. Upon pick up, you must provide your confirmation email and a valid photo I.D. If you would like someone to pick up your order on your behalf, you need to email web@solestop.com with your order number and the person's name and address as written on their I.D. Please note that Solestop.com is not responsible for whatever may happen during the shipping process. Once their products are sent out to their shipping carriers, it is out of their hands to deal with any situations that go beyond that. Please keep that in mind and be aware of your surroundings when your shipments are being delivered to your door. For any order cancellations, the customer will be subject to a $25 restocking fee. Any refused shipments are the customers responsibility. The original shipping fee will be non-refundable and a restocking-fee may apply. For any order cancellations, you need to email web@solestop.com with your order number to initiate a return, exchange or cancellation. Please note that the original shipping fee is non-refundable. All products being returned must be un-worn and in its original tags and packaging. Customers are fully responsible for the cost of return shipping and possible import charges. Please note that not all order cancellation requests can be guaranteed.
About solestop.com Prices and Cost?
Solestop.com offers a variety of products with a wide range of prices. For instance, the New Balance Men Fresh Foam BB v2 Neutrals Moonbeam BBFRSHP2 is priced at $190.00 CAD, while the Hoka One One Men Tor Summit shoes are available for $270.00 CAD. They also offer apparel such as the Solestop Men Heavyweight Short Sleeve Tee for $35.00 CAD and the Solestop Men Zip Hooded Sweatshirt for $125.00 CAD. In terms of shipping, orders between $1 - $599.99 have a shipping cost of $33 - $40, while orders of $600 and up qualify for Free Shipping. Please note that additional shipping/packing fees may apply to bulk orders or extra large items, and some items are excluded from the Free Shipping offer. Prices are in CAD and may vary based on the product and availability.
About solestop.com Popular Products and Services?
Solestop.com is an online boutique that was established in 2004. It offers a wide range of products from over 40 renowned brands. The store provides a variety of fashionable footwear and clothing options. Some of the popular brands available on the site include ADIDAS, ASICS, BILLIONAIRE BOYS CLUB, CASIO, and DANNER among others. The site also features new arrivals which include products from brands like NEW BALANCE, HOKA ONE ONE, and ASICS. For instance, the New Balance Men Fresh Foam BB v2 Neutrals Moonbeam BBFRSHP2 is available for $190.00 CAD, while the Hoka One One Men Tor Summit in Black and Oat Milk Oxford Tan are each priced at $270.00 CAD. The Asics Men Gel-Kayano 14 Birch Dark Pewter 1201A019-200 and Asics Men GT-2160 Cream Pure Silver 1203A320-100 are also part of the new arrivals, priced at $200.00 CAD and $180.00 CAD respectively. Solestop.com is committed to customer satisfaction and strives to provide the most fashionable options available in the market.
solestop.com Return Policy?
Solestop.com has a specific Return Policy and Shipping Policy.
For their Return Policy, all regular priced products bought in-store and online can be exchanged or returned for a store credit within 10 days of their initial purchase date or delivery date. However, all hats, socks, bags, swimwear, collectibles, accessories, sale and discounted items, orders from third party apps, pre-orders, and limited releases are considered final sale and will not be accepted for any returns or exchanges. Customers are fully responsible for the cost of return shipping and possible import charges. The original shipping fee will be non-refundable and a restocking-fee may apply. For any order cancellations, the customer will be subject to a $25 restocking fee. Any refused shipments are the customers responsibility. The original shipping fee will be non-refundable and a restocking-fee may apply. All products being returned must be un-worn and in its original tags and packaging.
As for their Shipping Policy, they aim to fulfill all orders as soon as possible and offer a cost-based shipping system. Customers will be notified of a proper tracking number for your order once it has been fulfilled. Delivery times may vary depending on location, and they do not guarantee these delivery times due to third-party factors beyond their control. They also ask their international customers to kindly provide a telephone number when placing your orders. This will help tremendously in making sure orders are cleared through customs and arrive in your hands in a proper time frame. Please note that they are not responsible for whatever may happen during the shipping process. Once their products are sent out to their shipping carriers, it is out of their hands to deal with any situations that go beyond that.
How do I contact Solestop.com customer service?
You can contact Solestop.com's customer service by calling them at 416-273-4534 or by sending an email to web@solestop.com. Their physical address is 179 Enterprise Blvd, M105 Markham, Ontario L6G 0E7 Canada. Their opening hours are from 12:00PM - 7:00PM from Monday to Friday, 12:00PM - 6:00PM on Saturday, and 12:00PM - 5:00PM on Sunday.